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Support Package For Wordpress And Joomla!
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Running a website may often involve collaborative work of multiple experts. Instant Support Team provides full-blown Joomla! & Wordpress website maintenance that saves you time and money and allows avoiding problems. You are welcome to make use of our offer if you need help with Joomla! & Wordpress set up and configuration, Joomla! components or Wordpress plugin integration, and customization. We are ready to help you resolve any Joomla! or Wordpress related issues. And also provide a piece of advice about things not really related to Joomla! & Wordpress, like SEO, hosting, Windows vps hosting etc. We will do our best to give you what you need.
Why need professional support
We all know that when website goes down or you need some quick changes to the website but nobody is available to do them, stress and immediate frustration of staff follows. Downtime or non-availability of quick changes means lost money and productivity, sometimes even lost business growth opportunities. Because of this, your website Support provision should be regarded as an essential business requirement.
Proceeding from our experience, the sites where platforms and components are not updated in time often become victims of hackers attacks that cause site inoperability for days and even weeks. For such cases prevention we offer Joomla & Wordpress maintenance contract to ensure your web site security through a number of measures directed at getting rid of your resource vulnerabilities.
Every business wants a trouble-free environment, we want exactly the same thing for you. Through pro-active management of your Joomla! or Wordpress website and Professional Support from our experienced teams, you can rest assured that, no matter what the problem is, you’re in safe hands.
With our Prepaid Support packages you get unlimited support that covers Help Desk, Chat (skype or gtalk) whereby you send a request. One of our trained Support Engineers will discuss your problem and assist you in providing a resolution. This service is unlimited and you can send as many requests as you need!
There are no rate caps, no "well you have reached your limit this month", and no excuses. What’s more, with guaranteed response times and unparalleled customer service, your business is in the safest of hands.
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Questions & Answers
Do you offer plans both for individuals and companies?
Yes, we experienced working with companies and individuals. Personalized approach applied in every case.
What information should I provide in order to get started?
You will need to provide credentials for Joomla! or Wordpress site administration panel, FTP access and access to database. Direct access to hosting control panel (e.g. CPanel or Plesk) will be appreciated.
Is there a limit to how many sites could be maintained?
Nope, there are no limits. Please contact our sales to get details on Sites Collection contracts.
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Last Updated: Monday, 01 September 2014 07:27